Field Service Representative

Luanda, Angola
Full Time
Mid Level
Location: Luanda, Angola

Position: Field Service Representative (Contingent upon contract award)

Overview: We are seeking highly qualified Field Service Representatives (FSR) to provide technical support, on-the-job training, and hands-on maintenance services to support our mission-critical operations. The ideal candidate will bring deep expertise in vehicle or equipment maintenance, diagnostics, and repair—ensuring the highest standards of readiness and performance in the field.

Responsibilities:
  • Deliver hands-on technical support and troubleshooting for military-grade vehicles and systems.
  • Provide on-site maintenance services, system upgrades, and diagnostic evaluations.
  • Conduct on-the-job training (OJT) for foreign military personnel and junior technicians.
  • Serve as a subject matter expert (SME) in maintenance procedures and best practices.
  • Document maintenance actions, warranty claims, system performance, and technical findings accurately.
  • Support program integration, logistics, and fielding operations as needed.
  • Other duties as assigned.
Minimum Qualifications:
  • 3 - 5 years of relevant experience
  • Prior military service with MOS qualification in at least one of the following:
    • 91B (Wheeled Vehicle Mechanic)
    • 915A (Automotive Maintenance Warrant Officer)
    • 915E (Senior Automotive Maintenance Warrant Officer)
    • Civilian certification equivalent to:
      • ASE Master Military Technician Certification
      • ASE Certified Master Automobile Technician
  • Demonstrated experience in vehicle or heavy equipment maintenance, diagnostics, and field repair.
  • Ability to interpret technical manuals, schematics, and maintenance procedures.
  • Strong interpersonal and communication skills; capable of training and mentoring others.
  • Ability to travel extensively and work in austere field environments.
Preferred Qualifications:
  • Experience supporting military logistics or field maintenance operations.
  • Prior experience in contractor or OEM field service roles.
  • Familiarity with Army maintenance systems (e.g., GCSS-Army, SAMS-E, or similar platforms).
  • Experience with deployed operations
  • Fluent in Portuguese
Why work at ITC Defense:
  • Employer Supplemented Health Insurance
  • Employer Paid Dental and Vision Insurance
  • Employer Paid Life and AD&D Insurance
  • 3% Biweekly 401(k) Contribution
  • Paid Time Off
  • Tuition and Certification Reimbursement
  • Competitive Salaries with Performance Incentives
  • A positive working environment with supportive teammates and leadership
ITC Defense Corp. is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or protected veteran status. U.S. Citizenship is required for most positions. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Employment with ITC is at-will. For further information on our equal opportunity protections as part of the employment process, please see http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf and http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

ACCESSIBILITY- Candidates must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodation may be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation for purposes of participating in the application/selection process with ITC. Please refer to our website www.itcdefense.com/careers for further information on all our EEO/VEVRAA policies.

Thank you for your interest in ITC Defense!
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