Computer Systems Analyst I

Charleston, SC
Full Time
Entry Level
Location: Charleston, SC

Position: Computer Systems Analyst I

Overview: ITC Defense is seeking to hire a Computer Systems Analyst I in support of U.S. Navy /Air Force CYP CCTV Lifecycle Support Service program. This role involves assisting in the analysis of system requirements, installing and configuring hardware and software, troubleshooting issues, and training end-users, all to ensure the safety and security of the child and youth program environments. The analyst works under general supervision, applying technical knowledge to maintain and improve system performance.

Responsibilities:
  • Provide day-to-day operational support for CCTV, IP video surveillance, and electronic access control systems in CYP facilities.
  • Perform hands-on installation, configuration, and testing of IP cameras, VMS software, access control devices, and associated IT equipment in Windows and UNIX-based environments.
  • Monitor live and recorded video systems, system health dashboards, and storage capacity; identify and report performance or availability issues.
  • Perform basic troubleshooting of cameras, servers, workstations, network connections, and access control components under supervision.
  • Assist with system commissioning activities, including camera alignment, video quality verification, and functional testing.
  • Apply established network, cybersecurity, and physical security procedures when supporting IP-based security systems.
  • Perform routine and emergency maintenance tasks, software updates, and system checks to support lifecycle sustainment.
  • Maintain accurate system documentation, logs, and configuration records for CCTV and access control systems.
  • Coordinate with vendors, installers, and senior engineers during system installations, upgrades, and repairs.
  • Support end-user assistance and basic training on CCTV and access control system operation as required.
  • Oher duties as assigned
Minimum Qualifications:
  • High School Diploma/GED
  • At least one year of computerized systems experience, specifically with network protocols and UNIX and Windows-based operating systems.
Preferred Qualifications:
  • Prior experience with hardware/software support in a network environment preferred.
  • Familiarity with computer hardware, software, and networking principles, specifically CCTV, video surveillance, or electronic access control systems.
  • Excellent communication skills, with the ability to explain technical concepts to non-technical users.
  • Ability to work independently and as part of a team, managing multiple tasks and deadlines.
  • Knowledge of information security guidelines and best practices.
Why work at ITC Defense:
  • Employer Supplemented Health Insurance
  • Employer Paid Dental and Vision Insurance
  • Employer Paid Life and AD&D Insurance
  • 3% Biweekly 401(k) Contribution
  • Paid Time Off
  • Tuition and Certification Reimbursement
  • Competitive Salaries with Performance Incentives
  • A positive working environment with supportive teammates and leadership
ITC Defense Corp. is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or protected veteran status. U.S. Citizenship is required for most positions. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Employment with ITC is at-will. For further information on our equal opportunity protections as part of the employment process, please see http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf and http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

ACCESSIBILITY- Candidates must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodation may be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation for purposes of participating in the application/selection process with ITC. Please refer to our website www.itcdefense.com/careers for further information on all our EEO/VEVRAA policies.

Thank you for your interest in ITC Defense!
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