Program Analyst

Philadelphia, PA
Full Time
Mid Level
Location: Philadelphia, PA

Position: Program Analyst

Overview: ITC is actively seeking a highly motivated and independent Program Analyst to assist the government Program Manager in the development and management of the Security Cooperation Information Portal and associated applications. The incumbent will play a crucial role in ensuring the seamless operation and continuous improvement of the portal by reading and interpreting relevant documentation, policies, and procedures, facilitating communication between stakeholders, and providing valuable feedback to aid the development process. This role requires strong analytical skills, excellent communication abilities, and a proactive approach to problem-solving.

Responsibilities:
  • Support Program Manager: Assist the government Program Manager in the development, implementation, and management of the Security Cooperation Information Portal and its associated applications. Provide administrative and technical support to ensure project objectives are met timely and efficiently.
  • Documentation Review: Thoroughly read and interpret relevant documentation, policies, and procedures to ensure compliance and alignment with project goals. Maintain up-to-date knowledge of all applicable regulations and best practices.
  • Facilitate Developer Inquiries: Act as a liaison between developers and the government Program Manager by addressing questions and clarifying requirements. Ensure that developers have a clear understanding of project specifications to avoid delays and miscommunications.
  • Feedback to Technical Writer: Collaborate with the technical writer by providing insightful feedback that will facilitate the creation of comprehensive user guides and documentation. Ensure that guides are clear, accurate, and useful for end-users.
  • Software Testing and UI/UX Development: Assist in software testing processes, identifying bugs, and suggesting improvements. Contribute to the development and modification of UI/UX to enhance user experience, ensuring that applications are intuitive and user-friendly.
  • Other duties as assigned.
Minimum Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. Equivalent experience may be considered.
  • Minimum of 3 years of experience in a similar role, preferably within a government or defense environment. Demonstrated experience in software development, project management, or user experience design is highly desirable.
  • Proficiency in reading and understanding technical documentation, policy, and procedures. Familiarity with software development life cycle (SDLC) processes, UI/UX principles, and software testing methodologies.
  • Exceptional verbal and written communication skills. Ability to convey complex technical concepts to non-technical stakeholders effectively.
  • A demonstrated ability to work independently, taking initiative to identify and resolve issues. Strong organizational and time-management skills to manage multiple tasks and projects simultaneously.
  • Able to coordinate with leadership and across teams.
  • Able to provide guidance and supervision to daily support staff.
Preferred Qualifications:
  • Prior NAVSUP SCIP software development experience
  • Prior NAVSUP FMS experience.
Why work at ITC Defense:
  • Employer Supplemented Health Insurance
  • Employer Paid Dental and Vision Insurance
  • Employer Paid Life and AD&D Insurance
  • 3% Biweekly 401(k) Contribution
  • Paid Time Off
  • Tuition and Certification Reimbursement
  • Competitive Salaries with Performance Incentives
  • A positive working environment with supportive teammates and leadership
For individuals assigned and/or hired to work in Pennsylvania, ITC Defense is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the State of Pennsylvania and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and delivery model. We would not anticipate that the individual hired into this role would land at or near the top end of the range, but such a decision will be dependent on the facts and circumstances of each case. A reasonable estimate of the range is $100,000.00 - $145,000.00 annually.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

ITC Defense Corp. is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or protected veteran status. U.S. Citizenship is required for most positions. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Employment with ITC is at-will. For further information on our equal opportunity protections as part of the employment process, please see http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf and http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

ACCESSIBILITY- Candidates must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodation may be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation for purposes of participating in the application/selection process with ITC. Please refer to our website www.itcdefense.com/careers for further information on all our EEO/VEVRAA policies.

Thank you for your interest in ITC Defense!
Share

Apply for this position

Required*
Apply with
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*