Position:Program Manager (Contingent upon contract award)
Overview:We are seeking a highly qualified Program Manager (PM) to serve as the primary, day-to-day interface with a foreign Ministry of Defense (MOD) for a high-visibility defense vehicle program. The PM will act as the single, on-the-ground representative responsible for managing all aspects of in-country program execution, coordination of support activities, and fostering a strong relationship with the host nation’s military leadership and logistics personnel.
Responsibilities:
Serve as the principal liaison between the U.S.-based program team and the foreign MOD.
Lead and coordinate in-country Integrated Product Support (IPS) activities to ensure seamless delivery and sustainment of the vehicle program.
Oversee the receipt, inspection, and delivery of vehicles and associated equipment as they arrive in country.
Manage warranty activities, coordinate issue resolution, and monitor operational and sustainment concerns reported by the MOD.
Support and track the work of Field Service Representatives (FSRs) and System Support Representatives (SSRs) as they provide ongoing assistance to MOD personnel.
Coordinate and oversee operator and maintenance training programs to ensure MOD readiness and self-sufficiency.
Deliver monthly Field Support Contractor Reports, including support and consumption summaries, to appropriate stakeholders.
Facilitate and lead program reviews, coordination meetings, and status briefings with MOD and other government stakeholders.
Assist the MOD in developing a long-term sustainment strategy for vehicle fleet support, including acquisition of replacement parts, services, and training solutions.
Other duties as assigned.
Minimum Qualifications:
Bachelor’s degree in Business, Logistics, Engineering, or a related field; Master’s degree preferred.
Prior senior NCO or Warrant/Field grade officer or civilian equivalent experience.
Minimum of 8 years of program or project management experience in a defense or logistics-related field.
Prior international or OCONUS experience working with foreign military customers strongly preferred.
Familiarity with Integrated Product Support (IPS) and defense sustainment practices.
Strong interpersonal and cross-cultural communication skills.
Demonstrated experience in managing contractor personnel, warranty resolution, and logistics coordination.
PMP certification is a plus.
Ability to live and work overseas for extended periods.
Fluent in Portuguese
Why work at ITC Defense:
Employer Supplemented Health Insurance
Employer Paid Dental and Vision Insurance
Employer Paid Life and AD&D Insurance
3% Biweekly 401(k) Contribution
Paid Time Off
Tuition and Certification Reimbursement
Competitive Salaries with Performance Incentives
A positive working environment with supportive teammates and leadership
ITC Defense Corp. is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or protected veteran status. U.S. Citizenship is required for most positions. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Employment with ITC is at-will. For further information on our equal opportunity protections as part of the employment process, please see http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf and http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
ACCESSIBILITY- Candidates must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodation may be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation for purposes of participating in the application/selection process with ITC. Please refer to our website www.itcdefense.com/careers for further information on all our EEO/VEVRAA policies.